Anger Management

Anger Management

Anger Management

  Duration:1 day course
  Effort:5 -8 hours
  Category:Soft Skills
  Level:All Levels
  Language:English
  Institution:iEdge Consulting Ltd
  Price:US$150 Special Offer US$79

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Description

Benjamin Franklin once said, 'In this world, nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one's life. Without control, you are putting limits on what you can accomplish in your personal and professional life. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Designed for

  • Managers, Supervisors and Teams dealing with difficult team efforts and people.
  • Anyone dealing with frustrations, or having difficulty in managing anger emotions.

Learning Objectives

By the end of this workshop, you should be able to:

  Understand anger dynamics in terms of the anger cycle and the fight and flight theory.

  Know common anger myths and their factual refutations.

  Know the helpful and unhelpful ways of dealing with anger.

  Understand the difference between objective and subjective language.

  Know tips in identifying the problem.

  Express a feeling or position using I-messages.

  Negotiation and solution-building.

  Reflect on one’s hot buttons and personal anger dynamics.

  Learn and practice de-escalation techniques.

Getting Started

Just to make sure the experience is as smooth as possible we’d like to suggest a couple of things you may or will need to get on with the course:

  • While we are happy for anyone to enrol in the course, we suggest that you should be at least managing/leading a team (big or small) or preparing for a role that requires your leadership skills
  • Internet connection is a big must
  • Readiness to learn, remember this is about you and so you need to be ready to take time to yourself and motivate yourself
  • Maybe something to write some notes down or ideas, but don’t worry the course documents can be downloaded at the end of the course for you to review and use at any time
      Have fun!

The Journey

What’s in it for me: The session deals with cycle of anger, understanding fight or flight, and common myths about anger. Learn about the concepts that pertain to Anger emotion.

  Case Study: 1              Review Questions:1           


What’s in it for me: This session deals with the unhelpful ways of dealing with anger and helpful ways of dealing with anger.

  Case Study: 1              Review Questions:1           


What’s in it for me: Learn about managing control of your emotions, using a word of warning, using coping thoughts, using relaxation techniques, and blowing off some steam.

  Case Study: 1              Review Questions:1           


What’s in it for me: Objective vs. subjective language in this session shows how to deal with the problem, identifying the problem, and using “I” messages to separate the problem from people as a starting point to building a solution.

  Case Study: 1              Review Questions:1           


What’s in it for me:  Learn to use constructive disagreements, some negotiation tips, building consensus, and identifying solutions.

  Case Study: 1              Review Questions:1           


What’s in it for me: Get to solve the problem by choosing a solution, making a plan and getting it done.

  Case Study: 1              Review Questions:1           


What’s in it for me:  Understand your hot buttons, identify your hot buttons, and create a personal anger log.

  Case Study: 1              Review Questions:1           


What’s in it for me: In this session we look at the Alter, Avoid, and Accept aspects of dealing with Anger.

  Case Study: 1              Review Questions:1           


What’s in it for me:  Understand the energy curve, and learn the de-escalation techniques, when to back away and what to do next.

  Case Study: 1              Review Questions:1           


What’s in it for me:  In this session,  learn about the Process overview and putting it into action.

  Case Study: 1              Review Questions:1           


What’s in it for me: You’ve done it, well done! But don’t stop here. Let’s summarise all you have learnt and remember knowledge is no good kept in a cupboard. Implement what you have learnt, try the tools and see the outcome until you find a combination that works for you! Congratulations we know you got what it takes to make a great leader!

  Case Study: 1              Review Questions:1           



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Last modified: Thursday, 26 July 2018, 8:29 AM