## Factors with Objections in Sales

What’s in it for me: A look into three main factors of objections in sales and how these can be challenged

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## Seeing Objections as Opportunities

What’s in it for me: Learn how to translate the objections into opportunities by converting the customers objection to a question with positive reasoning. These techniques enable you to learn how to turn customer reactions to positive outcomes and engage them into a sale.

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## Getting to the Bottom of objections

What’s in it for me: Learn how to ask appropriate questions and deal with common objections. We look at some basic strategies to handle these areas and guide you to overcome the objections.

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## Finding a Point of Agreement

What’s in it for me: Develop your approach by outlining the features and benefits and defining your Unique selling point (USP). In addition, a strategy to agree with an objection to make a sale will be assessed using cases.

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## Answer Their Own Objection

What’s in it for me: Another technique used in sales is to have the client answer their own objection. We look into rendering the unobjectionable – powerful tools to manage those difficult sales.

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## Deflating Objections

What’s in it for me: Learn about understanding the real problem with the customer and where the objection is coming from. We look into the inner workings of the objection and how to deal with it.

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## Unvoiced Objections

What’s in it for me: Learn how to dig further into objections and bring light to the reasons. This helps you and the customer to better understand the needs and define the right level of the sale – a win:win for all.

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## The Five Steps

What’s in it for me: A 5 STEP approach to helping you win the sale. These are fail proof strategies that every sales person must know and use.

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## Dos and Don'ts

What’s in it for me: A look into some simple reminders of the do’s and don’ts of managing and handling objections.

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## Sealing the Deal

What’s in it for me: A look into powerful closing techniques, assumptions, actions and the best deal that will suit all parties. But don’t stop here. Let’s summarise all you have learnt and remember knowledge is no good kept in a cupboard. Implement what you have learnt, try the tools and see the outcome until you find a combination that works for you!

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### Other courses in Sales

Last modified: Tuesday, 16 January 2018, 8:55 PM