Coaching & Mentoring your Staff

sales

Coaching & Mentoring your Staff

  Duration:1 day
  Effort:4-5 hours
  Category:Sales
  Level:Mid-Career
  Language:English
  Institution:iEdge Consulting Ltd
  Price:$179 Special Offer US$99

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Description

This workshop focuses on how to better coach your employees to a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. An easy-to-understand coaching model taught in this workshop will guide you through the coaching process.  
Prepare yourself to change a few things about yourself in order to coach your employees to better a performance.

Designed for

This course is not just for supervisors, managers and leaders. Coaching is an important part of managing your team and your leadership. This course is designed for:

  • Managers and team leads
  • Those who want to understand how to coach staff to be better leaders.
  • Those who manage a mixed set of team skills.     

Learning Objectives

  Define coaching, mentoring and the GROW model.

  Identify and set appropriate goals using the SMART technique of goal setting.

  Identify the steps necessary in defining the current state of reality of your employee’s situation.

  Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.

  Handle objections

  Identify the benefits of building and fostering trust with your employee.

  Identify and overcoming common obstacles

  Identify the steps in giving effective feedback while maintaining trust.

  Identify when the coaching is at an end and transitioning your employee to other growth opportunities.

  Identify the difference between mentoring and coaching.

Getting Started

Just to make sure the experience is as smooth as possible we’d like to suggest a couple of things you may or will need to get on with the course:

  • While we are happy for anyone to enrol in the course, we suggest that you should be at least managing/leading a team (big or small) or preparing for a role that requires your leadership skills
  • Internet connection is a big must
  • Readiness to learn, remember this is about you and so you need to be ready to take time to yourself and motivate yourself
  • Maybe something to write some notes down or ideas, but don’t worry the course documents can be downloaded at the end of the course for you to review and use at any time
      Have fun!

The Journey

What’s in it for me: Learn about the GROW model and differences in Coaching and Monitoring and what it means to leading.

Case Study: 1              Review Questions:1           


What’s in it for me: Identify and set appropriate goals using the SMART technique of goal setting.

Case Study: 1              Review Questions:1           


What’s in it for me: Identify the steps necessary in defining the current state or reality of your employee’s situation. Review the obstacles and explore past issues.

Case Study: 1              Review Questions:1           


What’s in it for me: Identify the steps needed in defining options for your employee and turn them into a preliminary plan.

Case Study: 1              Review Questions:1           


What’s in it for me: Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.

Case Study: 1              Review Questions:1           


What’s in it for me: Identify the benefits of building and fostering trust with your employee. We discuss how you build trust and what it means to fostering such relationships.

Case Study: 1              Review Questions:1           


What’s in it for me: Learn how to give effective feedback while maintaining trust. We look at encouragement and growth and providing constructive criticism.

Case Study: 1              Review Questions:1           


What’s in it for me: Learn about overcoming common obstacles to the growth and development of your employee.

Case Study: 1              Review Questions:1           


What’s in it for me: Identify when the coaching is at an end and transitioning your employee to other growth opportunities.

Case Study: 1              Review Questions:1           


What’s in it for me: Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee: Congratulations we know you got what it takes to make a great leader!

Case Study: 1              Review Questions:1           


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Last modified: Thursday, 26 July 2018, 9:20 AM